GETTING TO "YES AND" The Art of Business Improv

Drawing on his early career as an improv comic and his current experience as business trainer, CEO, and college teacher, Bob Kulhan offers a far-reaching lesson on how we can use mental agility and respectful communication to improve organizational outcomes and culture. At first, Kulhan's strong voice and high energy seem too dramatic, and some of the writing too bloated and cute. But one is quickly engaged by this master class on how to be phenomenally effective in communicating to and influencing people in work groups. Drawing on research in social and cognitive psychology and communication science, just one of his many valuable messages is that people become more authentically engaged when prevailing views are respected ("YES") prior to adding new ideas ("AND") to any discussions. T.W. © AudioFile 2017, Portland, Maine [Published: MARCH 2017]