FULFILLMENT Winning and Losing in One-Click America

Journalist Alec MacGillis writes for ProPublica--a New York City-based organization that carries out investigative journalism in the public interest. Here he offers a detailed, expansive, and well-researched examination of Amazon with a special focus on its impacts on citizens of varying socioeconomic backgrounds. Danny Gavigan's workmanlike narration maintains a reasonable tone. Skillfully knitted into the prose are personal stories from current and former Amazon employees offering both praise and condemnation. Listeners will likely learn much about the complex matériel hubs, data centers, and corporate campuses that comprise the company so many of us routinely do business with. W.A.G. © AudioFile 2021, Portland, Maine [Published: JUNE 2021]