JERKS AT WORK Toxic Coworkers and What to Do About Them

An NYU expert on social interaction offers a taxonomy of co-workers, bosses, and subordinates whose behavior patterns make life miserable for everyone around them. Presenting the vivid case studies and prescriptions, narrator Kirsten Potter adds vocal color that further lightens the author's casual writing. Potter's tone suggests she is trying too hard to entertain but never interferes with the author's efforts to help. JERKS AT WORK is traditional social science advice--a classification of behavioral syndromes, enlightening insights, and specific strategies for protecting oneself from problematic people. West's categories of toxic workers sound about right, and she offers many practical tools for preventing or neutralizing destructive workplace behavior. T.W. © AudioFile 2022, Portland, Maine [Published: MAY 2022]