SATISFACTION GUARANTEED How Zingerman's Built a Corner Deli into a Global Food Community

Lauren Ezzo narrates this celebration of Zingerman's with a quick delivery that animates the story. But don't try to find a knish here; she pronounces it "nish"; it is "ka-nish." Despite this gaff, she ably voices the author's enthusiastic take on this unique Ann Arbor-based collective of food operations. Founded as a modest Jewish deli, Zingerman's serves high-quality, expensive products in the hometown of the University of Michigan. This well-done audiobook details how it grew into a $65-million-operation that survived, even thrived, during the pandemic due to its online acumen. Opened in 1982 by Ari Weinzweig and Paul Saginaw, the enterprise has stayed local yet perfected online business and brought its employees along with it. A.D.M. © AudioFile 2022, Portland, Maine [Published: MARCH 2022]