THE EMPLOYEE ADVANTAGE How Putting Workers First Helps Business Thrive

Using research and case studies from large and small companies, a behavioral economist and business strategy expert shows how employees who feel respected invest more of themselves in a company's mission and impact customer loyalty. Despite investor and analyst griping about labor costs, these human-centric companies are also more profitable than those that treat employees simply like an expense. Joe Knezevich's excellent performance strikes the right balance between enthusiastic optimism and intellectual confidence. His positive tone and comfortable phrasing make this easy to hear from start to finish. He sounds like he has a deep understanding of the business professor's noble mission to promote a more humane balance between labor and the interests of owners and other stakeholders. T.W. © AudioFile 2025, Portland, Maine [Published: JANUARY 2025]